Shelton Enterprises / Val Shelton Originals

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40 85 NE 46th St  Des Moines, Iowa   50317   515-264-0849        E-mail:  

Hours are 10:00 am to 4:00pm CST

 

Return Policy  

 

All returns must be authorized before they will be accepted.  There are no returns on clearance or sale items.

If you wish to return an item, simply e-mail, phone, or fax us a Request for Return message and include the following:

1. The invoice Number from your order.

2.  The Description of the item(s) you wish to return.

3.  The reason for the return.

4.  A copy of your invoice must accompany your return before it will be accepted.

5. Returns will be subject to a 20% restocking fee.  Exception: Defective merchandise

 

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